Terms & Conditions

Bonney’s Terms and Conditions For e-Commerce on the Website

Terms of the Bonney Automatic Maintenance Plan:

The standard terms of the Bonney Automatic Maintenance (BAM) Plan include the annual agreement, which sells for $99 per year. With each year of the BAM Membership, the Buyer is entitled to service tune-ups to include air conditioning, heating, and plumbing. It is the responsibility of the Buyer to call and schedule their annual tune-ups, as Bonney does not guarantee reminders will be sent out for tune-ups.  Each tune-up will be performed on all systems at the residential premises established at the time of membership registration. There is no limit on the number of eligible systems at this residence. The service tune-ups include an inspection of each system, check and test of safety controls, lubrication of moving parts where applicable, and minor cleaning of control and electronic areas where applicable. The plumbing tune-up includes a visual inspection of all plumbing fixtures and water pressure test if applicable. The tune-ups are intended to maintain the operating efficiency of the respective systems, the tune-ups exclude any repair, recharging of refrigerant, or major cleaning needs that may be discovered during the tune-up. The cost to perform said repairs and/or cleaning, as well as the cost of parts and labor to replace any worn or malfunctioning parts identified in the tune-up would be additional. In the event additional work beyond the scope of the BAM Plan tune-up is required, the bonney technician will inform the BAM Member of the identified need, and will present a written estimate of the flat rate cost to perform the work. No work that involves an additional fee will be performed without the prior consent of the BAM Plan Member.

Warranties and Limitations on Warranties:

Bonney requires all BAM Members to promptly notify us of any malfunctions or unusual operations during the term of this agreement.  Operate the fixtures according to the manufacturers’ instructions or instructions outlined by Bonney.

Bonney offers a limited lifetime warranty on specified items available exclusively for BAM Members. This warranty is null and void if BAM agreement expires or is not renewed.  The lifetime warranty excludes labor, as well as damage that may result from irresponsible use, manufacturers’ defects, acts of God, gas leaks, changes in weather, ground shifts and/or work performed by other companies.  Product specific exclusions are as follows: Toilets – excludes stoppages, wax seal, water and/or drain connections; Garbage Disposals – removal of foreign objects, jams from introduction of foreign object, clogged drain, reset switch,1/2 HP 4 year warranty only; Tankless Water Heaters – isolation valves, condensation piping, scale shield water filter, venting, and gas, water, and electric connections; Tank Water Heaters – drain pan, expansion tank, ball valve, venting, and gas, water, and electric connections.  Any modifications, including additions, adjustments or repairs made by someone other than the Seller, unless authorized or agreed upon by this Seller, will be cause to terminate this Seller’s obligation under the contract.

Modifications:

Any modifications, including additions, adjustments or repairs made by someone other than the Seller, unless authorized or agreed upon by this Seller, will be cause to terminate this Seller’s obligation under the contract.

Payment Terms:

Bonney offers upfront and monthly payment options for the BAM plan.  Signing up for BAM is a minimum one year ($99) commitment.  With monthly billing, our BAM will automatically renew, preventing any gaps in your BAM benefits.  After the 1st year, you are free to cancel anytime.  If you have used any of your BAM benefits during the sequential BAM terms, you are re-commiting to another year of BAM membership.  All cancellations must be received in writing.  For work beyond the scope of the BAM Plan tune-up and/or service calls not related to the BAM Plan, the entire invoice is due upon completion of described work.

Prior course of dealing:

No prior course of dealing, oral agreements, or usage of trade not expressly set forth in this contract shall in any way be admissible to explain, modify, or contradict this contract.

Contacting Us

If you have any questions regarding this privacy policy you may contact us using the information below.

Bonney Plumbing, Heating Air Conditioning & Rooter Service

Greater Sacramento:
3054 Gold Canal Drive
Rancho Cordova, CA 95670
Phone:
916-444-0551
Toll Free: 800-444-0551

Website:
http://www.bonney.com

Copyright © 2005 to 2016 by Bonney Plumbing, Heating Air Conditioning & Rooter Service All rights reserved.